| plaync/News-Notices Customer Support Hot Topics! Queue Times and Waiting to PlayThe popularity of specific servers has caused queues to benecessary. These queues are based on the given server load. The wait times for our more populated servers will be longer than the wait time for less populated servers. You can use the tracking tools on the .. (full text retrieval failed) Server Queues and Course of Action At NCsoft our commitment is to making the MMO player experience the best it can be. And while Aion has seen a very successful launch that has exceeded our expectations in many ways, we are aware of the longer than usual queue times that players have experienced on some of the servers. This is due to the initial rush of players that we’ve seen in the early days of the game’s launch in Europe and Since the opening of Head Start this past weekend, we’ve have been heavily focused on striking the delicate balance between managing busy servers with queue times versus overcompensating by adding new servers too quickly that are then underpopulated and don’t deliver a fun experience for players. We did indeed see an initial rush on the first days of Head Start which resulted in longer than desired queue times for some of our servers, and we are working around the clock to alleviate this. In fact, we are happy to confirm we have increased our server caps and are adding an additional server in both North America and That said, we do have alternate servers where players are experiencing lower queue times. People can get a real-time update on our live server status page. We continue to monitor issues closely and strive to address player feedback quickly to ensure the best possible experience. |
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