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zaterdag 21 november 2009

Eye on Community 11.20.09

Bom on [DE]Balder asks:

“I've been crashing less since the 1.5.1 patch. Did you guys intentionally fix the Crysystem.dll problem?”

Yes, the crash issues during fortress sieges and other intensive activities were fixed with the patch we applied to the servers on Wednesday. In case you haven’t read the final patch notes, take a look at the very last paragraph where the stability improvements are listed. We received this fix shortly before our scheduled maintenance and decided to include it together with the patch. We are glad that it works well for you.

This fix was difficult to implement and test because it took many people to recreate the issue, and many complex parameters had to be taken into consideration to not just fix it for a specific configuration, but for all players. Many testers had to coordinate together every time a possible fix was created. It is much more difficult than fixing something that a single person can test alone. That said, if you’re still experiencing problems, please report them in our support forum.

Do you want to be the one asking the Question of the Week next time? Drop us an e-mail with your question at aion_community@ncsoft.com.

* * *

We’ve noticed an abundant amount of activity going on within the community this week. Join us as we spend some time to explore recent community happenings.

 

Aion Machinima

Our friends at MMORPG-Life put together a list of Aion machinima. We’re looking forward to an increase in the amount of Machinima created within the Aion community.

 

Avatar Contest: Design Tamat Some Awesomeness

Tamat has chosen the winner of the Aion Source avatar contest. Head on over to Aion Source to see which avatar he selected, in addition to a few of his favorites.

 

Aion Postcast Episode #10â€"Bleeding Ears

That’s rightâ€"episode 10 is finally here! Head on over to give it a listen. This week the gang focuses on class-specific information, news of the week, tips and tricks, and quick-fire questions!

 

Interview with Tamat at Aion Tower

Community Manager Andrew “Tamat” Beegle had the opportunity to talk with the folks at IGN. You can read the result over at IGN’s Aion community website “Aion Tower.”

 

Clerical Aion 1.5.1 Changes Overview

Are you a Cleric wondering how the 1.5.1 update affects you? Check out the informative post over at Clerical Aion.

 

Abyss Gate Fan Art

Nitro-Killer uploaded some absolutely and utterly amazing Aion fan art.

 

The Eye on Community article series is a way for us to highlight activities going on in the community. Please send your submissions to aion_community@ncsoft.com.

 

Fly high Daevas,

The Aion Community Team


Server maintenance 11/19 8:30 a.m. PST
We are bringing the Aion servers down at 8:30 a.m. PST, November 11, 2009 (more) for maintenance. During this maintenance we will apply a hotfix to improve the stabilty of the client.

The maintenance is estimated to take no longer than 1 hour.

Thank you for your patience!

Aion Game Update 1.5.1

Over the last month we’ve been transparent about our plans for the 1.5.1 game update. We’ve been working diligently to bring this update as quickly as possible without creating additional problems or false expectations. For this reason, we’ve made a conscious effort to avoid sharing to much information about our plans to address the crashing issues that many of you have been having. Fortunately, our diligence isn’t without result. We’re happy to report that today’s update will include optimizations to the game client that should serve to solve many of those issues.

 

As with any change to the game client, there’s a small chance that some of you will have issues. If you continue to experience crashing during Fortress Sieges or other intensive activity today, please report it in our support forums with as much constructive detail as possible.

 


Emergency Server Maintenance 4:45 p.m. PST, November 18, 2009

Greetings Daevas,

We will be restarting all NA servers at 6:45pm CST (more) to implement a hotfix that should remedy some of the problems that stem from this mornings update. After we determine server stability, we will be re-opening all servers. Our current estimated downtime is no longer than 15 minutes. We apologize for any inconveniences this has caused and want to thank you for your continued patience.

 

-The Aion Community Team


Server Maintenance & Patch Implementation 3:30 a.m. PST, November 18, 2009

We are bringing the Aion servers down at 3:30 a.m. PST, November 18, 2009 (more) for scheduled maintenance and the implementation of the 1.5.1 game update.

The maintenance is estimated to take no longer than 4 hours.

Thank you for your patience!


Eye on Community 11.13.09

Grimgutt on [West]Fregion server asks:

 

“There has been a rumor going around that SM [Spiritmaster] pets will soon be able to fly with us so we do not lose and have to resummon them every time we fly. Is this true, and if so, how soon?”

 

Spiritmasters should be delighted to know that the rumor is true! Contrary to some rumors, though, this enhancement will not be part of the 1.5.1 update that will be coming to the NA and EU servers in November. Spiritmaster pets will soon be able to fly and fight along your side while in the air, a feature that will obviously be quite beneficial within the Abyss. As before, you will still only be able to summon a pet while on the ground.

 

The development team in Korea has implemented the flying pet enhancement, and it’s working to bring the update to the NA and EU servers soon. We don’t have an estimate at this time as to when this update will be implemented in the West. However, we will be releasing more information in the coming weeks.

 

Do you want to be the one asking the Question of the Week next time? Drop us an e-mail with your question at aion_community@ncsoft.com.

 

* * *

 

Today is Friday the 13th, a day that superstitious folks think is unlucky. While we do advise to keep a sharp eye out for pianos falling from skyscrapers, today we also want to spend some time to explore and promote recent community happenings.

 

Michael Jackson Cross Server Competition

The European Aion Legion Infinity has thrown down a single, sequined glove to announce a cross-server competition that pays respect to one of the most renowned personalities of recent decades. The Legion has set forth a global challenge to uncompromising server pride. Which server can gather the most players on the same spot and perform a synchronized Pop Idol dance emote?

 

OOCâ€"A Gaming Webcomic

OOC is an incredibly well-drawn Aion comic. We’re simply amazed by the level of detail put into each strip. Don’t miss this!

 

Avatar Contest: Design Tamat Some Awesomeness

Tamat’s been with the Aion team for a good couple of weeks now, and all this time we’ve thought: “Hey, your style is groovy and all, but something’s missing.” We finally realized that he needs a snazzy avatar to go with the mojo. Help him design one, and maybe you’ll be lucky enough to walk away with a prize!

 

“Nokinerk,” a Shugo Fan Art Piece by Nadou

Nadou is one of our favorite French artists, no doubt. Her skillful and spot-on compositions continue to brighten our days. This lovely Shugo is no exception.

 

“Belated Halloween Sketchy” by wingedbunny

It’s difficult to say whether this one spells out Christmas or Halloween, but it’s warm and cozy. And we like it.

 

Singularity Legion Website

The Singularity Legion’s website is a masterfully crafted item made by Aion community old-timer Fleiva. While the site is recent, it’s not newly made during the past week or even the past month. It is, however, good enough to warrant an extra look. If you’ve got a nicely designed Legion site yourself, make sure to shoot it our way.

 

(HU) Aionblog.huâ€"Aion Paradox, A Hungarian Blog

This Hungarian Aion blog was sent to us nearly anonymously. We like the devotion shown, however, and thought it deserved some attention. The author gives good coverage of what’s happening out there, combining both community as well as official news tidbits.

 

(FR) Millenium’s Aionstat Tool

The well-known French Legion Millenium recently released a web tool that can be used to track Legion performance over time. It will probably be most interesting to French players since only French language servers are being monitored. Best French Legion right now? Origine.

 

The Eye on Community article series is a way for us to highlight cool stuff each week that you do. Keep your submissions coming to aion_community@ncsoft.com.

 

Fly cool,

Aion Community Team



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